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TELEPHONE SYSTEMS

KSB Telesound - Communications without Compromise.

KSB Telesound is the area's leading provider of business communications systems, commercial sound and support. Our priority is to be there when you need us, from first installation to the ongoing support of the customized solutions for your company. Our team of experienced professionals is available to assist you in taking full advantage of your system!

Vodavi Communications Certified Integrator/Dealer

KSB Telesound technicians have been certified in installation, configuration, maintenance, and troubleshooting the XTS and Telenium IP systems.

The comprehensive training consists of:

• Hardware system configuration on a card-by-card description including all add-on components for the entire product line
• Coverage of common system functions, system programming methods, cost control features, call forwarding functions, call transferring, leading digit routing, voice processing integration, OHVO - Off Hook Voice Over, directory dial, call coverage, Centrex compatibility, speed dialing, conferencing, call distribution, caller ID-based call routing
• System overview of the installation, programming strategy, system timers, system features options, CO line attributes, station programming attributes, and uploading and downloading the database file
• Advanced system programming functions including toll restrictions using Allow and Deny tables, ICLID installation, theory and programming, DID installation, theory, and programming, LCR programming, UCD/ACD theory and programming, T1 installation, theory, and programming, voicemail integration settings, system troubleshooting, upload and download the database file transfer, and remote troubleshooting using CONFIG and ETRACE commands.