The StarBox on-premise PBX, the IP telephone sets, the hosted services, and our VoIP telephone service are very tightly integrated with one another. We maintain control over and continuously monitor all elements of each customer’s system, and our StarWatch monitoring system uses automated sonic testing to spot small problems before they turn into large problems.
Our unique Blended Architecture requires an equally unique business model. Star2Star customers deal with one provider, receive one monthly bill, and have one number to call for service. We didn’t create a new business model just to be different. We did it because it is the only way to guarantee customers the same type of seamless, “it just works” experience that they’ve come to expect.
For a detailed description of our system architecture, please download our Star2Star System Architecture white paper.