(609) 8839393

 
 

Training

Ongoing support from a team you can trust

KSB’s multi-level approach to customer service does not end when your new business phone system is installed and functioning properly. In addition to meticulous implementations, our technicians are also experienced in training your staff to understand and effectively utilize all features and functions of your communications solution. The telephone systems we provide are very user-friendly, but we understand that change happens and at times representatives will need some additional assistance.

 

KSB offers a wide variety of training options including:

  • Group instruction
  • On-the-job training
  • Remote assistance
  • Customizable one-on-one sessions

Initial end-user and administrator training and customer-specific instructions are always included as part of every installation package sold by KSB.

With over a hundred years of combined telecommunications experience, our staff offers a boundless foundation of knowledge that is continually built upon. Continuous training, seminars and certifications renewals are required for every KSB employee to ensure they are kept well-versed in what’s new and exciting in technology. This provides each employee with the preparedness necessary to share this information with you. There is always a friendly and knowledgeable staff member ready to answer your call during and after normal business hours, so any help you need after we complete your installation is just a phone call away!

Contact us today

Areas Covered
We provide a range of VoIP solutions, Network Services and Telephone Systems in Philadelphia, Trenton, Edison, Princeton, Mt. Holly, Levittown, Cherry Hill, Camden, Marlboro and Mercer county.