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Features and Benefits

Since our founding in 2005, we’ve learned a great deal about VoIP telephone systems. In 2011, we shipped more IP PBX systems than any other company.

We invented several patented technologies that overcome the quality and reliability issues that often affect other VoIP systems. The result is an award-winning VoIP telephone system and service with a unique set of features.

This list explains the key features of the Star2Star system. A downloadable copy of the list is available at this link (Adobe® Reader required)

Star2Star Feature


End-to-End Integrated Solution from a single vendor

We supply the phones and related equipment as well as the telephone service and maintenance. Everything is designed to work together, and our around-the-clock system monitoring makes sure that it does.

Blended Architecture™

Our exclusive technology combines the best aspects of cloud-based and on-premise systems.

Quality sound over standard Internet connections

The StarBox™ PBX manages the traffic flow between your Star2Star phone system and Internet connection to provide the highest possible call quality with no delay, echo, or distortion. No expensive conditioned circuits are needed.

Find-Me/Follow-Me Call Forwarding

Never miss a call again. Incoming calls can ring your home, office and cell phones, either one at a time or all at once.

Best-In-Class Multi-location Operation

All of your company’s phones – at the main office, satellite offices, home office workers, and even mobile phones – appear and operate as a single, unified system. Everyone is reachable by dialing their extension number, no matter where they happen to be. Call transfers, ring groups, call queues, automated attendants, and shared operator features operate across all locations.

Unlimited Conference Calling

Set up “Meet Me” Conference Rooms for quick, easy, and secure conference calls for up to 150 users. Talk as long as you like – there’s no per-minute charge.

Multi-Layer Automated Attendant

You can quickly create multi-level automated attendant menus which allow callers to choose from any number of destinations or locations.

Extension User Rights

Extensions can be individually configured to allow or restrict certain activities such as outbound calling, international calling or directory assistance.

Unlimited Free Voice Mail

Store as many voice mail messages as you like, for as long as you like.

Web Based User Administration

Users can easily set up their own speed dial, call forwarding, find-me/follow-me and voice mail options from any web browser.

Paging and Group Paging

Page to individual extensions, groups of extensions, or overhead speakers.

Voice Mail Groups

Easily create and broadcast recorded messages to voice mail groups like Sales, Service, Accounting, etc.

Line Pooling Between Locations

Use excess line capacity from one location to cover excess demand at another location.

Line Bursting

If all your lines are in use and you get another incoming call, we can add an extra line “on the fly” so you’ll never miss a call. Subscribe to only as many lines as you need for normal business operations, without having to pay for excess capacity that you only need a few days a year.

Reduced TCO

Our monthly rates include all the extras that our competitors charge for – like conferencing, voicemail, ring groups, automated attendants and more.

Ring Groups Work Across Locations

Ring groups can include users in multiple locations, including remote and home offices.

Keep Your Old Telephone Numbers

We can port your existing number(s) to your new Star2Star phone system and we can also provide additional new numbers in almost any area code.

Flexible Call Routing

Route incoming calls to specific extensions, menus, ring groups, queues or conference calls. Each department can have its own phone number.

Call Parking, Intercom and Paging

Allows a user to park an incoming call and then intercom or page multiple phones to announce the call for pickup. This is especially helpful for small offices used to working with a “square key” system.

Voicemail to Email / Unified Messaging

Voice messages can be delivered to your email address as an attachment, with a reminder notification sent to your cell phone.

End-to-End QoS Management

Prioritization of voice on the data network eliminates jitter, echo, and latency.

Quiet, Low-Power, Reliable operation

The StarBox is a 100% solid state platform with no moving parts. We will replace any broken component, including phones, within 24 hours.

Low International Rates

Our International rates are highly competitive. For example, calls to the UK, France, and Germany are as low as $.04 per minute.

Time Based Call Routing

Define a different set of open / closed hours for each day of the week. Combine this feature with incoming call routing for unique daytime and after-hours activities.

Analog Device Support

Connect your legacy analog phones, overhead paging system, cordless phones or door phones to your Star2Star system.

Customized On-Hold Music & Messages

Customize your on-hold music and prompts with downloaded music, professionally recorded prompts, or your own custom messages or music.

Soft Phone Extensions

Soft Phone extensions for laptops and personal computers provide users with mobility and flexibility.

Home Office Extensions

Support remote telecommuter or “road warrior” extensions over home DSL or Cable connections.

Microsoft Outlook® Integration

Our free dialer provides click-to-dial phone numbers from your Outlook Contacts directory. (Windows only)